What must be done when customers are exiting a train under emergency protocols?

When customers are exiting a train under emergency protocols, it is crucial to implement a comprehensive approach to ensure their safety and well-being. Ensuring that the train speed is monitored is essential because it helps to manage any potential hazards that could arise from uncontrolled movement of the train during an emergency exit. This assists in preventing additional risks to exiting passengers.

Providing assurance to passengers plays a vital role in maintaining calm and order amidst potentially chaotic situations. By offering reassurance and clear communication, you can help alleviate panic, which is key to ensuring that passengers exit the train in an orderly fashion.

Apprising the Control Center of the situation is equally important as this allows for the coordination of emergency response efforts. It ensures that appropriate measures are taken in a timely manner, such as dispatching emergency services or implementing further safety protocols.

Combining all these actions—monitoring train speed, providing reassurance, and informing the Control Center—creates a well-rounded response to an emergency situation, making the option that includes all of these components the best choice.