What could be a potential consequence if train crews are not familiar with scheduled times?

A potential consequence of train crews not being familiar with scheduled times is poor service quality. When train crews lack familiarity with the schedule, it can lead to delays, miscommunications, and a general lack of coordination during operations. This unawareness can result in trains not departing or arriving on time, which frustrates passengers who are relying on punctuality for their travel plans. Consequently, the overall experience of the riders can be negatively affected, leading to dissatisfaction and a perception of unreliability.

In contrast, if crews are well-acquainted with the schedules, it enables them to manage operations more effectively, making timely adjustments and communicating accurately with passengers. This, in turn, fosters a positive riding experience as customers can trust that their trains will run as expected.