What action should be taken when diversions occur to ensure timely communication?

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The appropriate action to take when diversions occur is to notify affected stations. This step ensures that relevant personnel and stakeholders are aware of the changes in the service, allowing them to manage the situation effectively. Timely communication with the affected stations helps in coordinating responses to the diversions, such as arranging for passenger assistance, updating signage, and providing accurate information to commuters.

While scheduling a meeting with management may be helpful for discussing broader operational impacts, it does not provide immediate information to those who are directly impacted by the service changes. Similarly, preparing a written report can be useful for documentation but does not address the urgent need for real-time communication. Posting announcements in the station is an essential part of informing passengers, but it is dependent on having prior notification from relevant authorities about the diversions. Therefore, directly notifying the affected stations is the most immediate and effective way to ensure everyone is informed and prepared to handle the diversions efficiently.

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